He is the owner of Magic Happens Travel & Cruises. He purchased the agency in 1997 and has grown it into becoming one of the leading travel agencies in the triangle, specializing in leisure business.
Prior to owning this agency he was in the hotel industry for 25 years, serving as a general manager in many of the top hotels in the world. His management experience has assisted him in focusing on creating an atmosphere of incredible service for his clients. He moved to Chapel Hill in 1996 as General Manager of the Siena Hotel.
Michael loves traveling and has cruised over 30 times including small ship Avalon Waterways Europeans River cruises to 700 passenger luxury and deluxe cruise ships such as Regent and Azamara Club Cruises as well as Royal Caribbean’s amazing 6,000 passenger Oasis of the Seas. Every year or two he travels to Europe and has traveled extensively to Italy and France. He has been to Alaska seven times and has helped over a thousand people with both land packages and cruises throughout Alaska. Every chance he gets, he travels to new places, such as South Africa, the British Isles, Costa Rica and New Zealand.
He enjoys putting together groups and has been responsible for coordinating 15 Beer Themed Cruises such as Alaska “Brews” Cruises, New England & Canada Beer Cruises and European Beer Themed cruises on the Rhine and Danube Rivers. He has also worked with associations and companies in coordinating incentive / reward / educational travel for small or large groups, whether it be on a cruise ship or a land-based resort.
He specializes in working with families to create that memorable time together while on-board a cruise or at an all-inclusive resort, all over the world. Due to the volume he has generated with many suppliers, he is able to get excellent pricing
as well as value-add-ons for his clients. He has tremendous resources in putting together independent customized land packages throughout the world!
Marcie has been a travel agent for over 17 years, with 14 of them with MHT&C. She does a little bit of everything, but works mostly with our group & incentive travel. She is a Certified Sandals Specialist (at the Gold Level), knows Disney quite well and has cruised a number of times. She is a key member of our office and plays a significant role in helping the office with our numerous groups. Marcie has also traveled to Cancun and the Mayan Riviera as well as numerous island in the Caribbean. She is also a certified Royal Caribbean University WOW Expert Plus as well as some other cruise lines.